Questions about reservations

How can I make a reservation?

You can book online, by phone, or in person at the hotel reception. All reservations are subject to availability.

  

Online booking

Making an online reservation is easy:

  1. Choose your preferred offer, hotel room or apartment. Click ‘Prices and availability’ or ‘Book this room’.
  2. Select your arrival and departure dates, number of rooms, and number of guests. Click ‘Check availability’.
  3. Choose your preferred room and click the ‘Select’ button.
  4. Add any extras to t your booking and click ‘Next’ to enter your details.
  5. Enter your personal information or log in with your account. Click 'I want to check my booking'.
  6. Check your reservation, select your payment method* and click 'I want to pay'. 

  

Once you’ve completed all the steps, a booking confirmation will be sent to the email address you provided.

  

* If you’ve selected an online payment method, choose your bank and follow the instructions to complete your payment.
* If you’ve chosen ‘Pay on arrival’, please ensure the full amount is paid when you check in.

  

Booking by phone

Got questions or prefer to book by phone? We’re happy to help. Contact our reservations team on +31 (0)72 750 2000.

I can't seem to make a reservation. Can you help?

Do you need assistance making a reservation or would you prefer to make a reservation by phone? We are happy to help, please contact our reservations department on +31 (0)72 750 2000 or fill in the contact form and we will get back to you as soon as possible.

I did not receive confirmation of my reservation

After a completed booking, we will send you a reservation confirmation to the e-mail address you provided.
Did you not receive a confirmation? Check whether the confirmation ended up in your spam or unwanted email. Did you not receive the confirmation? Then contact us on +31 (0)72750 2000 or fill in the contact form.

Have you booked through an external party and not received confirmation?

If so, please contact the customer service of the relevant organisation.

Is online booking and payment secure?

Yes, booking online via the Hotel in Egmond website is completely secure. All data is encrypted and transmitted over a secure connection. Just look for the padlock symbol in your browser’s address bar.

  

We handle your data with care and in full compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

View our Privacy Statement here

Can I book a room upgrade afterwards?

This depends on availability. We are happy to help you, please contact our reservations department on +31 (0)72 750 2000 to discuss the possibilities. Or fill in the contact form to inform us of your wishes and we will contact you as soon as possible.

Can I book additional nights afterwards?

This depends on availability. We are happy to help you, please contact our reservations department on +31 (0)72 750 2000 to discuss the possibilities. Or fill in the contact form to inform us of your wishes and we will contact you as soon as possible.

Can I add extras to my reservation afterwards?

We are happy to help, please contact our reservations department on +31 (0)72 750 2000. Or fill in the contact form to let us know your wishes and we will get back to you as soon as possible.

Can I change my stay date free of charge?

It is possible, subject to our conditions, to change your booked date of stay at one of our hotels free of charge up to 3 or 7 days before arrival. This depends on the period in which your stay occurs.

Have you booked a stay in a appartment at Lido Appartementen, Appartementen de Egmonden or Natuurlijk Appartementen? Then you can change your stay free of charge until 1 month before arrival.

View our cancellation policy here

Are there additional booking charges?

Hotel In Egmond is not an intermediary, but the owner of your holiday accommodation, so we do not charge extra costs. Hotelinegmond.nl covers various hotels and apartments on the North Holland coast, namely: Hotel Zuiderduin, Strandhotel Golfzang, Hotel Mare Liberum, Hotel de Vassy, Hotel de Boei, Hotel Neptunus, Appartementen de Egmonden, Lido Appartementen and Natuurlijk Appartementen in Egmond aan Zee and Strandhotel Het Hoge Duin in Wijk aan Zee.

Read more about Hotel in Egmond

Do you have another question?

Still need help or have a different question? Visit our customer service page to explore other topics or send us your inquiry through the contact form.