If you have made your booking through an external party, we cannot cancel or change it. Please contact the customer service of the organisation concerned.
It is possible, subject to our conditions, to change your booked date of stay at one of our hotels free of charge up to 3 or 7 days before arrival. This depends on the period in which your stay occurs.
Have you booked a stay in a appartment at Lido Appartementen, Appartementen de Egmonden or Natuurlijk Appartementen? Then you can change your stay free of charge until 1 month before arrival.
View our cancellation policy here
If you have made your booking through an external party, we cannot cancel or change it. Please contact the customer service of the organisation concerned.
Still need help or have a different question? Visit our customer service page to explore other topics or send us your inquiry through the contact form.