Kamer tuinzicht

Questions about the hotel room

How can I make a reservation?

You can book online, by phone, or in person at the hotel reception. All reservations are subject to availability.

  

Online booking

Making an online reservation is easy:

1. Choose your preferred offer, hotel room or apartment. Click ‘Prices and availability’ or ‘Book this room’.
2. Select your arrival and departure dates, number of rooms, and number of guests. Click ‘Check availability’.
3. Choose your preferred room and click the ‘Select’ button.
4. Add any extras to t your booking and click ‘Next’ to enter your details.
5. Enter your personal information or log in with your account. Click 'I want to check my booking'.
6. Check your reservation, select your payment method* and click 'I want to pay'. 

  

Once you’ve completed all the steps, a booking confirmation will be sent to the email address you provided.

  

* If you’ve selected an online payment method, choose your bank and follow the instructions to complete your payment.
* If you’ve chosen ‘Pay on arrival’, please ensure the full amount is paid when you check in.

  

Booking by phone

Got questions or prefer to book by phone? We’re happy to help. Contact our reservations team on +31 (0)72 750 2000.

What time can I check in and out?

Your room is available from 3 p.m. on the day of arrival. Check-out on the day of departure no later than 10:30 a.m.

Are you staying in the suite of Hotel Zuiderduin? Then you have until 12.00 to check out.

Can I park for free in Egmond aan Zee?

In Egmond aan Zee, paid parking applies:

• From 1 March to 1 November, between 10:00 a.m. and 7:00 p.m. daily.
• From 1 November to 1 March, on Saturdays and Sundays from 10:00 a.m. to 7:00 p.m. (as of 1 January 2023). Parking is free on all other days.

View the parking zone maps here.

  

Some Hotel in Egmond accommodations offer private parking. Others offer digital parking permits for a fee. You can check what applies to the hotel or apartment of your choice on the website.

  

New Parking Meters

The municipality of Bergen is currently replacing parking meters. Work in Egmond aan Zee will continue until mid-April. Please note the following for the new machines:

• Payment is digital only, via card or phone. Coins are no longer accepted.
• No printed ticket will be issued. You will receive a digital one. Parking is monitored based on your number plate.

You can still use a parking app as an alternative to the meters.

  

The replacement of the meters does not affect existing parking rules, permits, or permit zones.

Is breakfast included?

Breakfast is included when staying in a hotel room at our hotels.

Breakfast Hours:

• Hotel Zuiderduin: between 7.30 and 10.30 a.m.
• Strandhotel Golfzang: between 07.00 and 10.30 a.m.
• Hotel de Boei: between 08.00 and 10.30 a.m.
• Hotel de Vassy: between 8.30 and 10.30 a.m.
• Hotel Mare Liberum: between 8.30 and 10.30 a.m.
• Hotel Neptunus: between 8.30 and 10.30 a.m.

I have mobility restrictions. Which hotels are suitable for me?

At Hotel Zuiderduin and Appartementen de Egmonden, you will find wheelchair-accessible rooms and apartments with the necessary adaptations for a carefree stay.

How do I get to my hotel or apartment?

Op de website van het door jou gereserveerde hotel of appartement staat een routebeschrijving.

• Hotel Zuiderduin
• Hotel Golfzang
• Hotel de Boei
• Hotel de Vassy
• Hotel Mare Liberum
• Hotel Neptunus
• Hotel De Dennen
• Appartementen de Egmonden
• Lido Appartementen
• Natuurlijk appartementen

Are dogs allowed in the hotel room?

Some of our accommodation has special rooms/apartments where dogs (up to 2) are welcome. You can bring your dog, depending on availability, to:

• Hotel Zuiderduin
• Hotel Golfzang
• Hotel de Boei (some of the apartments)
• Appartementen de Egmonden
• Strandhotel Het Hoge Duin

  

Important:

• Pets other than dogs are not permitted in the hotel or apartment.
• There is a surcharge for bringing your dog, with the exception of assistance dogs. Assistance dogs are allowed free of charge.
• To avoid disappointment, you should register your dog at the hotel/apartment in good time.

Is smoking allowed in the room?

No. The hotel is completely non-smoking. Smoking is not permitted in any of the rooms, facilities, or public areas.

Why do room rates vary?

The price of a hotel room depends on several factors. One key factor is the season – as with most hotels, we work with low, mid, and high seasons. Rates are highest during the high season.

What are your cancellation conditions?

Subject to our terms and conditions, it is possible to change your stay date or cancel free of charge up to 3 days before arrival. This only applies to a reservation in one of our hotels and also depends on the period in which your stay falls.

• You can cancel the booking free of charge up to 72 hours before arrival. Afterwards 100% cancellation costs.
• A (one-time) rebooking up to 24 hours before arrival is possible free of charge. Rebooking costs of €25.00 will be charged within 24 hours before arrival.
• The Uniform Conditions for Catering Reservations apply to conferences and events, which you can find on your confirmation.

 Conditions

• This applies to reservations which you book directly with our hotel (not when booking through a booking agency).
• These cancellation conditions are not valid for the Last Minute Special (Non Refundable).

Apartments

Have you booked a apartment at Lido Appartementen, Appartementen de Egmonden or Natuurlijk Appartementen? Then you can change or cancel your reservation free of charge up to 1 month before arrival.

Still have questions? Fill in the contact form to ask your question and we will contact you as soon as possible.